We do our best to treat customers fairly, but it is important to note the following:
1. We are happy to offer an exchange or refund on items of NEW jewellery (excluding earrings) if they are found to be defective within 7 days of sale.
(subject to return in original condition with packaging and proof of purchase).
2. You do not have a right to a refund if you make a mistake in choosing the item, subsequently decide that you do not like it, or simply change your mind.
(Sale of Goods Act 1979)
3. All pre-
Please note that exchange or refunds on certain products may be restricted by law.
None of our terms or conditions exclude your statutory rights.